Frequently Asked Questions (FAQ)
You have questions? We have answers.
You have questions? We have answers.
What are the benefits of SwayDM?
For Earners, SwayDM allows you to control your time and talent with an exclusive messaging system between you and your followers. This allows Payers to finally connect 1:1 with their favorite influencer or content creator, with peace of mind they will receive a guaranteed reply. No more sending DMs into the void!
How do I get paid for answering messages?
As an Earner, you get to decide how much to charge for users to receive a direct message from you. SwayDM uses a secure platform that allows fans to load their wallets in order to pay you each time a user sends you a message. You can also adjust your message pricing (or remove it altogether) for individual conversations.
How much does it cost to join SwayDM?
SwayDM is free to join! There are no monthly costs, contracts, or hidden fees. Payers do need to load their wallets with a credit card when creating an account in order to send messages through the platform.
Is SwayDM only for influencers?
SwayDM is for everyone who wants to connect with their favorite content creator, thought leader, or social media influencer. It is an all-inclusive community and the possibilities and benefits of SwayDM are limitless!
Can I integrate my social media into SwayDM?
Absolutely! You can promote your SwayDM profile on Twitter, Instagram, Facebook, TikTok, your website - anywhere you want to connect with your core audience. This is how your followers can DM you and sign-up for an account to message you. You do not “connect” anything from SwayDM to these profiles, but you will want to share your profile link on your link in bio or links page - if you have one.
Will other users have access to my phone number?
No, your security is our top priority and all personal information is protected by SwayDM.
What should my SwayDM profile include?
You can add anything that showcases your personality; social media links, your website, a profile photo (we recommend a headshot), and a bio are all helpful optimizations you can make. We have added the ability to add unlimited links to your profile so that you can use it as a link in bio page, allowing you to promote all of the different channels you're on and businesses you work with if you'd like.
Why should I use SwayDM over my other social media inboxes?
SwayDM does not have to replace your other social media inboxes, although we did create it with a vision of allowing people to gate their inbox & save time checking messages. We believe everyone's time is valuable and we know how flooded DMs can get, making it hard to sort through the spam and get to real messages. Our mission is to help people connect 1:1 and build authentic relationships, allowing Earners to monetize their time spent responding to messages.
I'm having an issue with the platform; how do I get in touch with you?
For technical support, send us an email at support@sway.dm. For tips and best practices using SwayDM, check out our blog.
I love using SwayDM! How do I become an ambassador?
If you're an Earner interested in being an ambassador for SwayDM, please email us at info@sway.dm explaining what you love about the platform and why you think you would be a good fit to join our team of awesome ambassadors.
How do I delete my account, or request data removal?